Once you have viewed a property and reached the decision that you would like to sign for a property, we will make an appointment for you to visit our office to complete some paperwork.

We ask for all paperwork to be finalised within two weeks of signing the tenancy agreement for the property, so please make sure that you action any emails we send you as quickly as possible.


You will be asked to make a payment of a holding fee to secure a property initially. The holding fee is used to show your intention to let the property and enables the property to be taken off the market.

Once the contracts have been finalised your holding fee will be used towards your deposit or signing fees for the property.

The holding fee is none refundable if you choose to withdraw your application on the property.


The application form includes your contact details, details regarding your employment or university course and other important details such as your date of birth, national insurance number and property details. This form will essentially include everything we need to process your application on the property.


It is a legal requirement that we must conduct a check on you called the Right To Rent Check which is where we check that you are entitled to rent a property in the UK. We will need to see you with your original passport and your visa (if applicable) in our office.

If you do not have an in-date passport, we can also review other documentation as part of the check such as your birth certificate and driving licence or a letter from University if you are a student accompanied by your driving licence. We cannot accept scans of the documents, and must see you and the original document in our office as part of the Right to Rent check.


If you are employed in a full time permanent contract, we may conduct references on you. Our referencing company will contact your employer and your current landlord to obtain references. They will also do a full credit check on you.

If you successfully pass your references, you will then be invited to visit the office to complete your tenancy agreement.

If you do not pass your references, your application may be declined or you may be asked to provide a guarantor depending on the circumstance of your reference.


If you are a student or new into employment, you will be asked to provide a guarantor as part of the tenancy. Your guarantor will need to be someone that is a home owner.

Your guarantor will be emailed a guarantor form that they need to print off and complete in the presence of an impartial witness. The witness must live at a different address to the guarantor.

The guarantor form will then need posting back to our office along with the following items:

  • A copy of their driving licence or passport.
  • A recent utility bill dated within the last three months.
  • Confirmation of home ownership such as a mortgage statement, title deeds or buildings insurance document.


You will need to set up either a direct debit or standing order for the rent payments at your property and show us confirmation that you have done this.

Standing orders can be set up using your online banking and then you will then just need to email us a screenshot showing the details of your standing order.

Some of our landlords take rental payments by direct debit. If this is the case, you will given a direct debit form to complete at the time of signing for the property.


If you are a group taking a whole house, you will be signing a joint tenancy agreement which means that as a house you are responsible for making sure that all rent payments reach the landlord each month. You will however have your own standing orders or direct debits for your part of the rent on the property.

A tenancy agreement is legally binding and you must ensure that you read the document carefully and ask questions if you are unsure about any clauses of the contract before signing.

The tenancy agreement sets out yours and the landlords’ obligations under the agreement. This includes items such as your rental amount, dates of payments and items that are not permitted in the property such as smoking or keeping pets.


You will be asked to pay a deposit to cover any damages at the property. Typically, this is equivalent 1 months rent* for 1 and 2 bedroom houses and £300* for 3 or more bedrooms (Astons/Templeway houses £200) and house shares £300.

The landlord of your property is responsible for protecting the deposit in a deposit protection scheme.

This will either be My Deposits, The Tenancy Deposit Scheme or the Deposit Protection Service. At the end of your tenancy, the deposit will be refunded back to you minus any deductions such as damages to the property or cleaning.

*Deposits may vary depending upon the landlord


Our administration fee is £49.95 per person for students and £99.95 per person for professionals.


Late Payment of Rent £30 per day
Section 8 Notice Cost price
Out of hours call out £99 minimum call out fee
Cleaning £15 per hour
Key Cutting £5 per key + £10 admin fee
Renewal of tenancy £49.95 for students and £99.95 for professional renewals
Re-assignment Fee £150

Download Tenancy Agreement

Feel free to have a read of our sample tenancy agreement and get a feel for the contract before you secure your property.

Find out more

If there is anything else we can help you with, drop us an email or give us a call on 0113 3120 222 and our team will be in touch.