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Welcome to the Tenant Hub

Welcome to our tenant hub where you will find anything and everything to help you during your time with YourNest. Our team are on hand on the phone if you have any questions and if you have any maintenance related questions, review our handy guides below. If these do not address your issues please just give us a call and we will advise on the phone.

Moving into your New Home

Have a read of our step by step moving in guide which takes you through how to collect your keys, what documents to expect, how to review and manage your inventory and what to expect with potential maintenance issues as you move in. 

Reporting Maintenance & Repairs

Have an issue with your heating, hot water, electricity or general maintenance? Head to our portal to review troubleshooting options or log a repair or maintenance issue and our team will respond to you with next steps. Alternatively see below for our maintenance guides.

Renewing your tenancy

Thinking about renewing your tenancy with YourNest? Follow our step by step guide to find out how to request a renewal on your current agreement before the end of your tenancy.

Serving Notice

We understand that your circumstances may change. Have a read of our guide on understanding the type of agreement you have and how to serve notice in line with your tenancy. 

End of Tenancy and deposit Return

Coming to the end of your tenancy with us? Have a read of our guide on how to prepare your home before you leave, return your keys and how YourNest will manage the return of your deposit at the end of your tenancy.

Loyalty Card

We look after our community and reward loyalty, which is why if you take up one of our houses, you will automatically have access to our exclusive Loyalty Card giving you access to local deals, discounts when you sign for your new home. 

Covid-19

Our team is in full swing and although our office is open for appointment only, we are conducting viewings following government guidelines. All staff will conduct viewings wearing a mask, using hand sanitiser and keeping a safe distance. Find out more about how we are protecting our community here.

Maintenance & Repair Guides

How to Fix a Boiler

Heating and hot water related issues can often be easily solved by the tenant to avoid waiting for an engineer.

Changing a Light Bulb

Have a read of our  step by step guide to help you determine which type of light bulb you have and how to change it.

Condensation & Mould

One of the most common causes of dampness in buildings is condensation. Have a read of our guide to treat the cause.

Guide to Stop Taps

How to locate your stop tap, drain any remaining water and turn off your water supply if you have a leak in your home.

Search for your new home

Coming to the end of your tenancy with us? We have a huge selection of homes, many with bills and broadband included. Whether your looking for city centre digs or a place to call home throughout University, check out our student houses in Leeds or professional flats and houses in and around the city.