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Welcome to our Tenant Hub

Welcome to our tenant hub where you will find anything and everything to help you during your time with YourNest. Our team are on hand on the phone if you have any questions and if you have any maintenance related questions, review our handy guides below. If these do not address your issues please just give us a call and we will advise on the phone.

Loyalty Card

We look after our community and reward loyalty, which is why if you take up one of our fully managed houses, you will automatically have access to our exclusive Loyalty Card giving you access to local deals, discounts and a round on us to celebrate when you sign for your new home. More than just a home. 

Covid-19

Although our office is closed, our team are very much working from home and available to help with any questions or concerns during this time. The sooner that we are aware of your situation the easier it is for us to manage. Have a read of our response to COVID-19 to understand our latest advice around Coronavirus.

Maintenance & Repair Guides

How to Fix a Boiler

Heating and hot water related issues can often be easily solved by the tenant to avoid waiting for an engineer.

Changing a Light Bulb

Have a read of our  step by step guide to help you determine which type of light bulb you have and how to change it.

Condensation & Mould

One of the most common causes of dampness in buildings is condensation. Have a read of our guide to treat the cause.

Guide to Stop Taps

How to locate your stop tap, drain any remaining water and turn off your water supply if you have a leak in your home.