We are now open for viewings with social distancing measures in place. Please see our FAQ’s below to find out more about how we are managing this.

Last updated 06/07/20

If you have been made redundant and are struggling to pay your rent due to Coronavirus please review the following guide for all of our existing tenants. You are still responsible to pay your rent, but there are a number of options to explore before we review.

1. Speak to your employer – The Government are eager to support both employees and employers through coronavirus with a specific job retention scheme allowing businesses to support employees with upto 80% of their salary. There is specific criteria to receive this support but please speak to your employer to understand if you are eligible. Further government advice is also available here.
2. Check your entitlements  – For tenants who have already lost their job, or where they are not going to be receiving money from their employer or are self-employed, visit the Government website to find out about your entitlements and apply quickly
3. Speak with your Guarantor (if applicable) – Is your guarantor still earning? Are they able to help support you with your rent, partly or fully? Have a discussion with them to understand if this is an option.
4. Speak to YourNest – The sooner you let us know your circumstances, the sooner we can advise you further.

We may explore options where required, but we will be unable to do this if you do not get in touch to discuss your circumstances before your rent is due. You are still responsible to pay your rent so the more advance notice we have, the more chance we have to explore options with you.